AML & KYC requirements


FOR REGULAR USERS:

  • Level 1 – Up to 5,000 Euro or US$ per year: Please register a valid e-mail and when you request a FIAT withdraw fill out all address information.

  • Level 2 – Over 5,000 Euro or US$ per year but lower than 10,000.00 Euro or US$ per month: Please send us in high resolution a valid copy of you ID (passport or national ID card) and a copy of a utility bill not older than 3 months.

  • Level 3 – Over 10,000 Euro per month: Please inquire about it only if you are already a level 2 customer.

FOR COMPANIES:

  • Level 1 – Up to 5,000 Euro or US$ per year: Please register a valid e-mail and when you request a FIAT withdraw fill out all address information.

  • Level 2 – Over 5,000 Euro or US$ per year but lower than 10,000.00 Euro or US$ per month: Please send us in high resolution copy of the following documents:
    • Company registration documents (Certificate of Incorporation).
    • Certificate of Good Standing, not older than 6 months.
    • Director's authority for representation.

  • Level 3 – Over 10,000 Euro per month: On top of Level 2 documents:
    • Company Statutes (Memorandum & Article of Association).
    • Beneficial Owner Certificate.

Please open a ticket on support.therocktrading.com and attach color images of the documents listed above, or send them via email at info@therocktrading.com with subject "validation". All files must be clear images in JPEG or PDF formats with high (at least 150 dpi) resolution and highest (32 bit) quality. Any unclear, altered, low-resolution, or poor color quality images will be rejected. These documents must be in ENGLISH (or translated into English).

Special Notes. We do reserve the right to change and/modify the above rules without prior advice.

Privacy: All sensitive data will be kept on separate servers in order to guarantee your privacy.